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Dialogue AI Terms of Service

These terms form the agreement between you and Dialogue AI. They cover who may use the service, what you may do inside a companion chat, how billing works and where our responsibility ends.

Applies to dialogues.run and every Dialogue AI companion chat. Last updated: 1 August 2026. Questions: legal@dialogues.run
  1. Agreement to these terms

    By opening dialogues.run, creating an account or sending a message to a Dialogue AI companion, you accept these terms in full. If any part is unacceptable to you, please stop using the service.

  2. Who may use Dialogue AI

    You must be at least 18 years old and legally able to enter a contract. Dialogue AI is an adult entertainment service and is not designed for minors under any circumstances.

  3. What the service is

    Dialogue AI provides text and voice conversations with fictional companion characters. The characters are creative works. They are not real people and do not represent any living individual.

  4. Fiction and imagery

    Every companion name, biography, photograph and personality on Dialogue AI is invented for entertainment. Any similarity to a real person, place or event is coincidental.

  5. Not advice

    Companion messages are not medical, psychological, legal or financial advice. For decisions with real consequences, consult a qualified professional rather than a Dialogue AI companion.

  6. Emergencies

    Dialogue AI is not a crisis service. If you or someone else is in danger, contact your local emergency number or a recognised crisis line immediately.

  7. Your account

    You are responsible for the accuracy of your registration details and for everything that happens under your login. Accounts are personal and may not be shared, resold or transferred.

  8. Account security

    Keep your password confidential and tell us promptly at support@dialogues.run if you suspect unauthorised access. We may suspend an account temporarily to contain a suspected compromise.

  9. Acceptable use

    Use Dialogue AI lawfully and in a way that does not harm other users, our staff or our systems. The following list is illustrative, not exhaustive.

    • No content involving minors in any context
    • No threats, harassment or incitement to violence
    • No impersonation of real people
    • No attempts to extract our prompts, models or source code
  10. Prohibited technical activity

    You may not scrape the service, run automated clients, bypass rate limits, probe for vulnerabilities without written permission or interfere with other users' access.

  11. Content you submit

    You keep ownership of what you write. You grant Dialogue AI a limited licence to store, process and display your messages solely to operate the service for you.

  12. Our content

    The Dialogue AI name, logo, companion characters, artwork, interface and text are protected by intellectual property law. You may not copy or redistribute them without our written consent.

  13. Generated output

    You may use companion replies for personal, non-commercial purposes. Output may be inaccurate or invented, and Dialogue AI makes no warranty about its truthfulness.

  14. Free access

    Dialogue AI offers a free tier with daily limits. Free access is provided as-is, may be adjusted or withdrawn, and carries no guarantee of availability.

  15. Paid plans

    Paid plans unlock the features described on the plans section of our homepage. Prices are shown before purchase and include applicable taxes where required by law.

  16. Billing and renewal

    Subscriptions renew automatically for the same period until cancelled. Your chosen payment method is charged on each renewal date at the then-current price.

  17. Cancellation

    You may cancel at any time in your account settings. Cancellation stops future charges and your plan features remain active until the end of the paid period.

  18. Refunds

    Where the law grants a withdrawal right, we honour it. Outside those cases, refunds are discretionary and are normally declined for periods already consumed.

  19. Price changes

    We may change subscription prices with at least 30 days' notice by email. If you do not accept a new price, cancel before it takes effect.

  20. Chargebacks

    Disputing a legitimate charge without contacting support first may result in suspension. Please email billing@dialogues.run and we will look into it.

  21. Service availability

    We aim for continuous availability but do not promise uninterrupted service. Maintenance, updates and events outside our control may cause downtime.

  22. Changes to features

    Dialogue AI evolves. Companions, personalities and features may be added, altered or retired. We give notice before removing anything material from a paid plan.

  23. Moderation and enforcement

    We may filter, block or review content that appears to breach these terms, and may limit, suspend or close accounts responsible for serious or repeated breaches.

  24. Suspension and termination

    We may terminate access for unlawful activity, payment fraud, abuse of staff or breaches of these terms. You may close your account at any time in settings.

  25. Effect of termination

    When an account closes, access ends and data is erased in line with our Privacy Policy, apart from records we must keep. Clauses that by nature survive termination continue to apply.

  26. Disclaimer of warranties

    To the extent permitted by law, Dialogue AI is provided “as is” and “as available”, without implied warranties of merchantability, fitness for a particular purpose or non-infringement.

  27. Limitation of liability

    To the extent permitted by law, our total liability arising from the service is limited to the amount you paid Dialogue AI in the twelve months before the claim.

  28. Indemnity

    You agree to cover reasonable losses we incur from claims caused by your unlawful use of Dialogue AI or your breach of these terms.

  29. Third-party services

    Payment processors, hosting providers and other suppliers operate under their own terms. We are not liable for their acts or omissions beyond our own responsibility as their customer.

  30. Governing law and disputes

    These terms are governed by the laws applicable at our place of establishment, without prejudice to consumer protections in your country of residence. We ask you to contact legal@dialogues.run before starting formal proceedings.

  31. Changes to these terms

    We may update these terms and will change the date above. Material changes are announced by email or in-product notice, and continued use after the effective date means acceptance.

  32. Entire agreement and contact

    These terms and the Privacy Policy make up the whole agreement between you and Dialogue AI. If a clause is unenforceable, the rest stays in force. Reach us at legal@dialogues.run.

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